Computer AMC (Non-Comrehensive)
In this service we provide you support for your existing software which can help you to keep your software update and free technical support (excluding consulting).
| Plan Name | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|
| Price Up to 10 PC | Rs. 1200 | Rs. 2400 | Rs. 3600 | Rs. 4800 |
| Price after 10 PC | NA | Rs. 2300 | Rs. 3400 | Rs. 4500 |
| Visits | 4 | 8 | 12 | Unlimited |
| Issues | Unlimited | Unlimited | Unlimited | Unlimited |
| Telephonic Support | Yes | Yes | Yes | Yes |
| Printer Support | Chargeable | Chargeable | 1 Printer With 5 PC | 1 Printer With 5 PC |
| Networking Support | Yes | Yes | Yes | Yes |
| Virus Detection and Removal | Yes | Yes | Yes | Yes |
| Performance Tuning & Proactive Maintenance | every 6 months | every 4 months | every 3 months | every 2 months |
| Mail Support | Yes | Yes | Yes | Yes |
| Business Application Support | Yes | Yes | Yes | Yes |
| Office Application Support | Yes | Yes | Yes | Yes |
| Antivirus | No | No | Yes | Yes |
| Alternate Hardware | No | No | No | Yes |
| Monthly Backup On External HDD | No | No | No | Yes |
| Physical cleaning | No | No | Yes | Yes |
| Response Time | 24 Hr Max. | 24 Hr Max. | 12 Hr Max. | 12 Hr Max. |
